Where can I purchase your products?
Regency products can be purchased through WebstaurantStore
and The Restaurant Store
. As an online retailer, WebstaurantStore can assist with purchases to customers across the United States.
Can I purchase from Regency direct?
We do not sell direct to customers, so please visit one of our distribution partners to place an order.
I would like to become a vendor. Are you setting up new distribution accounts?
Due to an exclusive partnership with WebstaurantStore and The Restaurant Store, Regency is not setting up new distribution accounts. Our online distribution partner WebstaurantStore can assist resellers in fulfilling an order for customers.
I am looking for replacement parts.
Common replacement parts can be located by clicking the “Products” option at the top of the screen and clicking on the “Show more categories…” link in the relevant category you’re searching for. Alternatively, you can also visit the page of your model on our site. You may also reference your manual for part numbers. Please visit a distributor, such as WebstaurantStore, to order any needed parts.
Where can I find product pricing?
Regency products can be purchased through WebstaurantStore and The Restaurant Store. These retailers will be able to provide you with product pricing.
Do you stock your items? / What is your lead time?
Our distributor thewebstaurantstore.com has stock of all items and will ship most orders within 24-48 hours after purchase
Do you sell custom regency products?
We do not customize Regency Units
Do you have a customer service phone number?
We do not have a customer service phone line, but if you wish to ask a question by phone, our online distributor WebstaurantStore has phone representatives available who can assist you at 717-392-7472. To reach out to the appropriate channels for a warranty claim, please see “How do I get warranty help for my table or sink?” below.
Do you have CADs available for Regency Products?
We have CADs available for Regency Products upon request
How do I get warranty help for my table or sink?
To obtain warranty service, contact the location where you purchased the product: www.WebstaurantStore.com: Call 717-392-7472. You must have your order number ready when contacting. The Restaurant Store: If you purchased this product from your local store location, please contact your store directly. www.TheRestaurantStore.com: If you purchased this product online, call 717-392-7261. You must have your order number ready when contacting.